With international travel restrictions changing rapidly, we understand it is difficult to plan ahead. To shed some light on our terms regarding COVID-19, please read our following measures to ensure a safe and fair handling of the global situation. Planning travel amidst COVID-19 is full of questions, and we will do our best to handle all coming changes in restrictions, travel and health advice as fair as possible.
First of all, we ask everyone planning to attend to check with your travel insurance beforehand, in which cases you would be able to claim a refund of the intensive fee, as well as your travel costs. In regards to our own policy, we will refund the full course fee if A) you are unable to travel due to travel restrictions. This does NOT include a possible quarantine upon return to your home country – please factor this in to your travel plans. or B) due to medical conditions (such as COVID). For this, we will ask for proof of the restrictions in place/a letter from your doctor or similar, as well as a letter from your insurance if they do not refund the intensive fee. We cannot offer any refunds on travel costs. If you cannot attend the intensive due to a cancelled flight, we ask you to rebook your travel (your travel insurance should cover this), as we will not be able to refund your course fee because of this.
In case we have to cancel due to restrictions regarding Turkey, all course fees will of course be refunded. For this reason, we also ask you not to book your travel until closer to date, when we send out full confirmation of the events. At the intensive itself, we will have all health and safety regulations in place, as well as a maximum of 3 people per room. We will also ask everyone attending to take as much care as possible before the intensive, to ensure a safe and fun environment. We will be sending out further information on the measures we are taking onsite to all those attending.